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Using agencies to recruit staff

FOI reference - FOI-84
Date - 1 February 2023

Request

Please could you provide the following information under the freedom of information act covering the last 12 months, or the most recent 12 month period recorded:

  1. Has the organisation used agencies to recruit temporary / contractor staff?
    1. If so please confirm the total agency spend on temporary / contractor staff?
    2. Please provide a breakdown of your answer to question 1a, splitting the spend by job title / specialism
  2. Has the organisation used agencies to recruit permanent staff?
    1. If so please confirm the total agency spend on permanent staff?
    2. Please provide a breakdown of your answer to question 2a, splitting the spend by job title / specialism
  3. The contact name of the person responsible for dealing with permanent recruitment?
  4. The contact name of the person responsible for dealing with temporary / contractor recruitment?

Response

I can confirm that we hold some information falling within scope of your request.

Information we are able to supply

We have used agencies to recruit temporary, contractor and permanent staff.

The total agency spend for 2021 to 2022 was:

  • Temporary and Contractor staff salaries and agency fees = £4,919,315.58
  • Permanent staff agency fees = £518,853.64

The breakdown requested in 1b is provided below in Annex A, and the information for 2b is provided below in Annex B.

The recruitment of temporary, contractor and permanent staff is managed through our Talent and Development Department, and led by the Talent and Acquisition Business Lead, Jenny Davie. I have provided a link to the Work for us section of our website and the contact email address for our recruitment team.

We recently answered a similar request in relation to recruitment agency costs.

Annex A – Breakdown for Temporary / Contractor spend (including salary and agency fees) by job type / specialism for 2021 to 2022

 Role  Sum
 Data Service advisor   £4,416.04
 Debt Recovery  £71,679.92
 Finance Business Partner   £35,995.44
 Administrator   £10,074.87
 Procurement Business Partner  £248,401.68
 Project Manager   £7,888.00
 Cloud engineer   £446,468.57
 Cloud Infrastructure Architect   £49,574.12
 Data Governance    £62,186.86
 Data Modeller   £46,158.55
 Database developer   £81,796.44
 DBA/Database developer   £189,747.42
 Desktop specialist   £10,018.80
 DevOps Engineer   £172,857.61
 Documentum XCP2 Developer   £34,402.52
 Infrastructure engineer   £9,026.81
 IT delivery   £38,560.21
 IT Service Desk Engineer   £45,285.97
 Microsoft Dynamic specialist   £72,747.88
 Power BI   £54,854.74
 Resource Manager   £32,737.72
 Senior Data Modeller   £16,784.58
 Senior Delivery Lead  £2,615.34
 Web Developer   £13,652.80
 xCP Developer   £870.00
 Financial Investigator   £4,688.73
 BI Developer   £25,296.09
 Criminal Disclosure   £36,647.21
 Disclosure officer   £30,131.84
 Disclosure officer   £76,608.67
 Financial Investigator   £89,890.00
 Administrator  £20,504.94
 Customer Support   £11,660.27
 Supervision Events   £75,901.09
 Administrator   £47,682.85
 Equality, Diversity and Inclusion   £25,899.80
 Head of   £117,820.39
 Administrator   £39,984.48
 HR Business Partner   £17,760.24
 HR consultant  £154,383.64
 Advisor   £3,814.26
 Administrator   £1,016.00
 Learning and Development   £3,920.00
 Financial Investigator   £27,823.74
 Business Trainer   £5,289.60
 D365 specialist   £207,996.05
 Test manager   £43,049.88
 Applications and Solutions Specialist   £248,300.30
 Business Analyst   £47,294.99
 Cloud Infrastructure Architect   £151,303.06
 Disclosure Officer   £16,639.99
 DevOps Engineer   £68,255.17
 Payroll and benefits   £30,428.60
 IT Service Delivery   £31,482.00
 Project Management Analyst   £35,859.21
 Procurement   £255,014.15
 Procurement   £155,940.00
 Project Manager   £167,186.81
 Senior Business Analyst   £63,058.38
 Senior Project Manager   £245,777.00
 Service Design Analyst   £62,921.24
 Solutions Architect   £149,395.86
 Business and Technical Analyst   £8,971.00
 Business Analyst   £207,682.22
 Digital product manager   £80,066.27
 Insight   £59,186.97
 Web Content   £31,679.34
 Grand Total   £4,919,315.58

Annex B – Breakdown of agency fee spend on permanent recruitment by job role for 2021 to 2022

 Job type  Fee
 Desktop Manager   £10,914.00
 Database Developer   £11,880.00
 Internal Auditor   £12,528.00
 Functional Consultant   £9,351.36
 Campaigns Manager   £8,043.92
 MS365 and SharePoint   £9,671.18
 Project Management Lead   £8,516.88
 Senior Technical and Business Analyst   £12,240.00
 Debt Advisor   £5,040.00
 Campaigns Manager   £6,151.24
 Cloud Infrastructure Architect   £18,240.00
 Cloud Security Analyst   £8,236.50
 Pensions Lawyer   £12,842.35
 Internal Business and Technical Analyst   £9,720.00
 Programme Manager   £13,464.00
 Customer Support   £1,825.32
 Solutions Support Specialist   £8,568.00
 Application Technical Architect   £15,810.00
 Application support analyst   £6,480.00
 Customer Support   £1,825.32
 Senior IT Desktop Specialist   £9,792.00
 Insight Advisor  £3,663.20
 Project Management - Co-ordinator   £1,957.50
 DevOps Lead   £19,380.00
 HR Business Partner   £8,508.24
 Frontline Support   £4,369.68
 Network and Telephony Engineer   £10,200.00
 DevOps Engineer   £12,240.00
 Frontline Support   £2,767.00
 Application Support Analyst   £5,085.00
 .Net Developer Specialist   £10,152.00
 DBA-Database Developer   £10,608.00
 Regulatory and Criminal Investigator   £7,090.20
 Industry Outreach Officer   £3,630.00
 Recruitment Administrator   £2,477.22
 MI Analyst   £7,560.00
 Corporate Governance and Compliance   £1,280.77
 M365 Teams Technical Administrator   £5,472.00
 Cloud Technical Engineer   £11,832.00
 Pensions Lawyer   £21,600.00
 Facilities Adviser   £4,992.00
 Customer Support   £1,825.32
 Test Manager   £14,040.00
 Senior Data Scientist   £10,920.00
 Commercial, IT and Procurement Lawyer   £12,240.00
 Infrastructure Engineer  £7,200.00
 Programme Manager   £14,484.00
 Customer Support   £3,911.40
 Applications Support Analyst   £5,424.00
 Customer Support   £1,825.32
 Business Analyst   £7,318.73
 .Net Azure Developer   £9,936.00
 IT Security Analyst   £7,493.90
 Paralegal   £5,790.00
 Microsoft Dynamics   £9,900.00
 Project Management Officer   £5,220.00
 Finance Business Partner   £8,508.00 
 HR Rewards Partner   £14,880.00
 DevOps Engineer  £4,738.97
 Lead Administrator   £2,913.12
 Grand Total  £518,853.64